Windows: Singapore Safety Window System
Window: Singapore Safety Window System
Updates and Verdict
No experience here. Contacted Alvin, a contactor from reading Renotalk forum. He asked a few questions to see if I am doing anything else. After which, he said he would get his worker, actually his subcon, to contact me.
I made the call before noon and met up with the two young Malaysian at 4pm. After measuring, he immediately gave us a quote: $2300. We bargain down to $1900 for the following:
1. Living room: 6 panel casement
2. Master bedroom: 3 panel casement
3. Kitchen: 3 panel sliding
4. Bedroom 1: 3 panel casement
5. Bedroom 2: 4 panel casement
6. 2xBathroom windows.
No grilles. It was $19/sqft for windows with grilles and $14/sqft for windows only. All in all, $2,300 and we bargained down to $1880.
Price seemed reasonable? Don't like it that we had to ask for so much discount after their 'best' price.
Tom came down the next day for us to fill in the HDB application. So far, service was top notch. Just a little worried: they had been given 6 demerits points by HDB (can check from HDB website). Hope they learned their lessons and do a good job here.
Contact person: Tom Lee +9448 6396
To be updated...
Updates
Material is of average quality.
Workmanship in sealing the gaps and smoothing the surface was also of average quality.
Should you use them? Please read on...
They were tardy: first round of installation only started at 1pm. Second round of installation, they showed up after 3pm.
They were thoughtless: After dismantling the old windows and installing the new frame, they needed a few hours for the water-proof cement to dry completely. Since they came at 3pm on the second day, they couldn't wait and had to go home. We had no windows that night. What if it were to rain??
They were reckless: Rocks were all over my parapet and they wanted to left for home. When questioned, they said they would come back after unloading their tool. Then they were gone. I scolded them over the phone and unhappily, they came back.
There were these two pieces on the left that I was most concern. They were very close to the edge.
When pressured and unable to pull the rocks back, they did something that left me speechless...
Update 2
A week into the installation, one of our contractor pointed out this to us:
We immediately called Tom up and he came by in the evening.
To be clear, during the installation, he was on vacation and left the work to his two other worker, a young guy and an older man. So I showed Tom what else I was upset about: the debris left behind on my parapet and in the recess of the window grilles.
He immediately got to work: changed all the screws to stainless steel ones and proceed to clean up all the debris. The younger man and him spent almost two hours clearing up the mess. Tom was the 'steady' one, he acknowledged the problems and was polite throughout. Before he left, he even helped us fix a fault in our metal gate.
Verdict: Neutral (upgraded from Avoid).
I would make sure Tom is around to oversee the installation. He is skilled, experienced and above all cool and calm when dealing with us and his worker.
Window: Singapore Safety Window System
Updates and Verdict
Updates and Verdict
No experience here. Contacted Alvin, a contactor from reading Renotalk forum. He asked a few questions to see if I am doing anything else. After which, he said he would get his worker, actually his subcon, to contact me.
I made the call before noon and met up with the two young Malaysian at 4pm. After measuring, he immediately gave us a quote: $2300. We bargain down to $1900 for the following:
1. Living room: 6 panel casement
2. Master bedroom: 3 panel casement
3. Kitchen: 3 panel sliding
4. Bedroom 1: 3 panel casement
5. Bedroom 2: 4 panel casement
6. 2xBathroom windows.
No grilles. It was $19/sqft for windows with grilles and $14/sqft for windows only. All in all, $2,300 and we bargained down to $1880.
Price seemed reasonable? Don't like it that we had to ask for so much discount after their 'best' price.
Tom came down the next day for us to fill in the HDB application. So far, service was top notch. Just a little worried: they had been given 6 demerits points by HDB (can check from HDB website). Hope they learned their lessons and do a good job here.
Contact person: Tom Lee +9448 6396
To be updated...
Updates
Material is of average quality.
Workmanship in sealing the gaps and smoothing the surface was also of average quality.
Should you use them? Please read on...
They were tardy: first round of installation only started at 1pm. Second round of installation, they showed up after 3pm.
They were thoughtless: After dismantling the old windows and installing the new frame, they needed a few hours for the water-proof cement to dry completely. Since they came at 3pm on the second day, they couldn't wait and had to go home. We had no windows that night. What if it were to rain??
They were reckless: Rocks were all over my parapet and they wanted to left for home. When questioned, they said they would come back after unloading their tool. Then they were gone. I scolded them over the phone and unhappily, they came back.
There were these two pieces on the left that I was most concern. They were very close to the edge.
When pressured and unable to pull the rocks back, they did something that left me speechless...
Update 2
A week into the installation, one of our contractor pointed out this to us:
We immediately called Tom up and he came by in the evening.
To be clear, during the installation, he was on vacation and left the work to his two other worker, a young guy and an older man. So I showed Tom what else I was upset about: the debris left behind on my parapet and in the recess of the window grilles.
He immediately got to work: changed all the screws to stainless steel ones and proceed to clean up all the debris. The younger man and him spent almost two hours clearing up the mess. Tom was the 'steady' one, he acknowledged the problems and was polite throughout. Before he left, he even helped us fix a fault in our metal gate.
Verdict: Neutral (upgraded from Avoid).
I would make sure Tom is around to oversee the installation. He is skilled, experienced and above all cool and calm when dealing with us and his worker.
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